12-Month Warranty
We offer a 12-month warranty on all our products, covering unlimited mileage to provide our customers with confidence in the quality of our products. We strongly recommend that a certified technician installs all components to ensure optimal performance.
Limited Warranty Policy
Our limited warranty policy covers electronic injectors, turbochargers, electronic actuators, and fuel pumps for a duration of 12 months. The warranty’s effective date is the shipment date of the component. This warranty does not cover:
- Repairs, parts, and labor
- Abuse, improper installation, operator negligence, overloading, misuse, insufficient lubrication, contamination, poor maintenance, accidents, or unauthorized repairs
- Troubleshooting or diagnostic time, mechanics mileage, towing, downtime, loss of profit, cargo damage, or any other indirect items
The warranty for our new products is subject to the manufacturer/provider of the product and is granted to the original purchaser only. Proof of purchase and identification may be required before warranty approval.
What Our Warranty Covers
Our warranty covers defects in materials or workmanship for 12 months from the shipment date. The returned unit must be the same unit delivered, with no signs of tampering, modification, abuse, non-original parts, or performance-related damage. No contaminants of any kind may be present, and improper application, installation, or operation are not covered.
Claiming Warranty
To submit a warranty claim, contact our office for a Warranty Request Number and a prepaid shipping label. The returned unit must be in an appropriately sized box with sufficient packaging material, and the return label must be visible on the outside of the box. Rivas Turbo Rebuild assumes no liability for any incidental or consequential damages resulting from a breach of warranty.
This policy may be altered or modified at any time, with notification to customers prior to implementation of any changes.